22:39 23 Sep 21
A few weeks ago, I had an emergency and had to call for an appointment. I was experiencing so much pain. Given my circumstances, I was not able to go to the dentist in over 10 years. I was immediately scheduled to meet with Dr. Simon, who showed a genuine concern for my dental health. I felt very safe and relieved to have a dentist who really wanted to help.During my initial visit, I found out that I had all these other complications. However, Paula, a treatment coordinator at the practice, had helped me so much in creating a plan that really worked for me. She would walk me through all my procedures and would check in with me whenever I visited, even when we were not scheduled to meet. She has ALWAYS looked out for me.Joanne, one of the hygienists at the practice, was very thorough and patient with me. She also cracks me up.The folks at the front desk, as well as all the dental assistants, were very courteous, patient, kind, and funny. I left every appointment feeling so much better.Everyone made me feel comfortable and welcome. I definitely recommend this practice to anyone who is looking for a great dental care experience.