Field of Dreams... Giving You Something To Smile About

If you were with Dr. Jerry Simon back over 25 years ago he would have told you about his dream for dentistry. It would have been a state of the art office the latest technology for comfort and care, with a great staff and dental specialists to treat virtually any problem that a patient might have.

Well that was a long time ago and no one could have predicted the amazing new things that we would come to see in dentistry like dental lasers, computerized x-rays that do not require films in your mouth and natural tooth colored fillings with no mercury instead of those ugly black and silver ones. Who would have guessed that the cosmetic revolution would have come to dentistry with bonding and porcelain veneers so that anyone can have a great smile with straight, white and natural looking teeth in as little as just two visits? And what about clear and Invisalign™ invisible braces so that no one can even tell that your teeth are being straightened? And tooth whitening that is fast and safe for your teeth both in the office with Brite Smile™ or at home with custom whitening trays made just for you.

And even dental procedures like invisible bonded tooth fillings, gum treatment that can often be done without surgery and antibiotics that can be placed right in gum pockets to promote healing. And cosmetic gum procedures that can repair unsightly gum recession. And even dental implants to replace missing teeth without the need for removable bridgework. And dental lasers that can do their work with no bleeding and pain.

And while you are at it, let’s throw in creature comforts like headphones at the dental chair to listen to music of your choice or over a hundred TV channels. How about massager cushions on the dental chairs, paraffin hand treatments and even a real masseuse to ease the stress of the day? Did we mention on site parking with an attendant? Free child care in the Dental Care Kids room for parents who need a sitter at the last moment can be a great convenience. And what about every sort of dental specialist and hygienist so that virtually every dental procedure you might need is easy to get right in one state of the art office? Did we mention sedation dentistry for fearful patients?

Well, how is that for a star wars dental office? Even in 2006 some of this might sound out of this world.

As a first time patient to Dental Care of Stamford you walk into a very pleasant reception room with a lovely skylight and a 42 inch Plasma TV with gentle images and sounds. From the reception area you notice the fresh flowers and cheery attentive staff members anxious to help make your visit as easy as possible. Over in one corner you might notice Carlos the masseuse and his chair, offering his soothing brand of magic to ease the stress of the day. Or in another corner you might notice the computer for patients who want to catch up on their email or do some internet surfing. If you have your own computer, you can take advantage of Dental Care of Stamford’s Wi-Fi network and log right on. What you do not see behind the scenes is the result of over 30 years of planning to make this organization an example of what is possible in customer service and quality dental care.

When Dr. Simon surveyed the dental scene over 25 years ago he asked the questions that most people did not ask. That is because the real power comes asking the right questions.

• What prevents people who are concerned abut their appearance from having a great smile?
• What would have to change to make dentistry more accessible to patients?
• How can one office deliver great care in an ever increasingly complicated world?
• What do people really want form the dentist?
• And where can I lean all this?

Some of these questions may surprise you but as you can see they are applicable to any organization, whether it is medical establishment, a multinational corporation or a family with a home and children. To learn about how to treat his patients, he started looking outside the medical field entirely. Every business has to understand their customers and be able to give them what they want and need and there are so many successes to study. Over the years, examples are the Ritz Carlton Hotels in the hospitality business, South West Airlines in the travel business, Jack Mitchell and Nordstrom’s in the retail business, Bill Gates in technology and so many more. And of course experts in dental technology are critical. Dr. Simon has literally traveled up and down the USA in search of the best that dentistry has to offer. In the 25 years he has read hundreds of book and taken thousands of hours of continuing education and now teaches other doctors about bite treatment and headaches.

So what does Dental Care of Stamford have for you as a result of all of this?

Education is the number one reason why patients do not have healthy and attractive smiles. Unfortunately dentists are not on TV promoting good dental health and what is available. Bill Gates said that people want access to information they can use when they are ready to learn. That is not necessarily while the hygienist is polishing their teeth. For some people, that might be on a rainy Sunday afternoon. For others, maybe at 10 pm after the family has retired. With a little inspiration from people like Bill Gates and his vision for the future and the information super highway, Dental Care of Stamford has spent tens of thousands of dollars developing and building an amazing, award winning dental web page so patients can learn what is available and how they can take better care of themselves. Actually there are two of them now. To find a gold mine of great information, go the www.DentalCareStamford.com and www.DentalCareKids.com and look around. And it is all free to anyone who wants to drop in.

The number two reason that people do not have the best that is available in dentistry is that in this increasingly specialized world, it is harder for one dentist to be an expert in every procedure. There is gum disease, cosmetic dentistry, orthodontic braces, T M J and headaches, root canals and children’s dental care. Specialists are available but often not very conveniently available and dentists used to have “bankers hours”. To solve these issues Dental Care of Stamford has assembled a complete team of dental specialists, all in one office and they are open 6 days a week as early as 7 am for early risers to get in before work, open during lunch hours and evenings as late as 8 pm for after work appointments. And Saturday hours for the kids and people who work out of the area as well.

When you go to Dental Care of Stamford, if all you need is a cleaning and a filling or two, you might never see this team in action, but if you have complicated issues and want second and third opinions, at your convenience, this is amazing. Imagine seeing the cosmetic dentist about veneers and an orthodontist to consider braces the sane day. What about comparing dental implants, a dental bridge or some bonding in one place at the same time?

Of course there is a lot more but you can come and see for yourself at Dental Care of Stamford and the new children’s dental practice, Dental Care Kids, at 1500 Summer St.

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